How Care Works at Heyday
Real licensed clinicians, working from your lab data. Here is exactly who is involved in your care and what each of them does.
Who treats you
Your visit, your prescription decisions and your follow-ups are handled by a licensed nurse practitioner or physician assistant, licensed in your state and practicing within their scope. Every Heyday clinician is supported by a collaborating physician of record as required by the regulations of the state you are treated in.
We don't publish individual clinician bios, because the clinician assigned to you depends on your state and on when you start. You will always be told the name and credentials of the clinician handling your care inside the care portal, before anything is prescribed.
Who reviews our education
Our articles, guides and quiz explanations are written by Heyday's editorial team and reviewed by our clinical team for accuracy. Reviewed pages carry a review date.
Content review is a separate function from treatment. Anyone credited as reviewing our education is reviewing published information only — not your chart, your labs, or your treatment plan.
Specialist physicians on our Medical Advisory Board review our consumer education within their fields. They are subject-matter reviewers only and do not provide clinical care to Heyday patients.
What happens, step by step
You complete the intake
A structured medical history and symptom questionnaire. This determines whether you're a candidate at all.
You get comprehensive lab work
At-home collection or a local draw, run through a CLIA-certified lab. We do not prescribe hormone therapy without labs.
A licensed clinician reviews everything
Your history and your results are reviewed together by the clinician licensed in your state. If therapy isn't appropriate, they will tell you so.
Follow-up labs and adjustment
Ongoing monitoring with repeat panels, and dose or protocol changes based on how you actually respond.
Our clinical philosophy
Every Heyday protocol starts with data — not symptoms alone. We require comprehensive lab work before prescribing anything, monitor your progress with follow-up panels, and adjust treatment based on how your body responds. We treat the patient, not the lab number.
We don't prescribe to everyone who asks. If your labs don't support therapy, we'll tell you — and we'll suggest what will actually help. That might be lifestyle changes, sleep optimization, or addressing an underlying condition. Earning your trust matters more than earning your subscription.