From First Click to Treatment in ~2 Weeks
Starting TRT with Heyday is designed to be as frictionless as possible while maintaining full medical rigor. Here's exactly what to expect at each step.
Step 1: Take the Eligibility Quiz (Day 1)
A brief screening collects your symptoms, health history, age, and treatment goals. Takes about two minutes. This pre-qualifies you for a consultation — it doesn't diagnose anything or commit you to anything. Start here.
Step 2: Get Your Lab Kit (Days 2-4)
If you don't have recent labs (within 90 days), we'll send you a Heyday at-home collection kit. The kit tests an 8-marker male hormone panel: total and free testosterone, SHBG, albumin, estradiol, PSA, hemoglobin and hematocrit, with optional lipid and cardio-metabolic add-ons. Collect your sample at home following the included instructions, seal it up, and mail it back with the prepaid label.
Already have recent labs from your own doctor? Upload them and skip straight to the consultation.
Step 3: Meet Your Provider (Days 7-10)
Once your results are in, you'll schedule a private telehealth consultation with a licensed clinician who specializes in hormone health. During this 15-20 minute appointment, your provider will review your labs in detail, discuss your symptoms and how they affect daily life, evaluate whether TRT is medically appropriate, explain the treatment protocol and set expectations, and address any questions — especially around fertility, side effects, and monitoring.
Step 4: Treatment Arrives (Days 12-15)
If prescribed, your personalized protocol ships from a licensed U.S. pharmacy: testosterone cypionate 200mg/mL, injection supplies, and clear instructions. Most patients receive their first shipment within 3-5 business days of their consultation. Discreet packaging — nothing on the outside indicates medical contents.
Step 5: Ongoing Optimization
This is where Heyday is different from most providers. Your care doesn't stop at the prescription. Follow-up labs at 6 weeks to check your response. Dose adjustments based on how you feel AND what your labs show. Continued monitoring every 3-6 months. Unlimited messaging with your care team for questions between appointments.
Getting Ready Before You Start the Quiz
A little preparation can make the first steps smoother. Before you begin, think through when your symptoms started, how they've changed, and whether things like sleep, stress, or alcohol use might be playing a role. If you've had bloodwork in the past two years, even from an unrelated checkup, having those numbers on hand can give your provider useful context. It also helps to jot down your main goals — more energy, better focus, improved libido, changes in body composition — so the conversation with your provider stays focused on what matters most to you.
It's also worth understanding what the process can and can't tell you right away. A single lab draw is a snapshot, not a verdict. Testosterone naturally fluctuates by time of day and from day to day, which is part of why providers look at the whole picture — symptoms, history, and multiple biomarkers — rather than one number in isolation.
Common Mistakes Men Make When Starting
- Testing in the afternoon or evening, when testosterone is typically lower than morning levels, which can skew the picture.
- Assuming low energy or low libido automatically means low testosterone, without considering sleep apnea, thyroid issues, or stress as contributing factors.
- Skipping the consultation step mentally — treating it as a formality rather than an opportunity to ask real questions about monitoring, side effects, and what ongoing care looks like.
- Not disclosing supplements, medications, or fertility goals, which can meaningfully change what a provider recommends.
Being upfront and thorough during intake generally leads to a more accurate assessment, since a licensed clinician can only weigh in based on what they know about your health history and goals.
What Good Ongoing Monitoring Looks Like
Starting treatment, if it's deemed appropriate, is really the beginning of a longer process rather than the end goal. Good monitoring typically includes periodic bloodwork to track how your levels and related markers like hematocrit and estradiol are responding, along with check-ins on how you're feeling day to day. Men sometimes assume that once a dose is set, it stays fixed indefinitely — in reality, adjustments are common as your body adapts and as labs come back. Discussing any new symptoms, especially ones related to mood, sleep, or cardiovascular health, with your clinician as they come up is part of responsible long-term management. If you're still deciding whether this path makes sense for you, it may help to read more about whether TRT is the right next step or review how to interpret the biomarkers involved.
Frequently asked questions
Do I need to fast before the at-home lab draw?
Fasting requirements can vary depending on which markers are included in your panel, such as lipids or glucose. Follow the specific instructions included with your kit, and check with your provider if you're unsure.
What happens if my labs come back borderline?
Borderline results are common and don't automatically rule treatment in or out. A licensed clinician will weigh your lab values alongside your symptoms and history to decide whether treatment may be appropriate, and additional testing is sometimes recommended before a decision is made.
Can I switch labs if I already tested somewhere else?
Yes, recent outside labs can often be uploaded and reviewed instead of repeating a test, as long as they cover the relevant markers and fall within an acceptable timeframe. Your provider can tell you if anything additional is needed.
How involved is the first consultation?
Expect a focused conversation about your symptoms, goals, and lab results, plus space to ask questions about what treatment — if appropriate — would involve, including monitoring and potential side effects. It's a two-way conversation, not a one-sided intake form.
